NA/APAC Software Updates (Q4 '19)
Services have now been restored.
Sydney node 1 is online, however services are not yet online. We are making post-maintenance adjustments, then services should resume as normal.
Thanks again for your patience in this matter!
Singapore node 1, as well as Sydney nodes 4 and 5 are now back online.
Sydney node 1 appears to have some hardware fault and we're still investigating the matter.
Montreal, CA services have been restored fully.
Singapore node 1 continues the filesystem check.
Sydney, AU nodes 1, 4, and 5 continue to experience some troubles, but due to a filesystem check. Sydney nodes 3, 7 have had services restored at this time.
Singapore node 1 is currently running a file system check and will be online as soon as it is complete.
Sydney, AU nodes 1, 4, 5, and 7 had some troubles with the bootloader and we are working to resolve those now.
Montreal, Canada nodes 2, 3, and 9 are stuck prior to the BIOS upon reboot; we have reached out to the datacenter for repair or replacement.
Miami, FL is fully operational again. We are experiencing some troubles with bringing some systems in Sydney, AU and Montreal, CA online. We anticipate a resolution within the hour, exceeding our defined maintenance window. Thank you for your patience in the meantime!
Dallas, TX nodes 3 and 4 are now online.
Phoenix, AZ has been completed.
Montreal, CA nodes 2, 3, 8, and 9 are affected by an issue on reboot and we're investigating further.
Seattle, WA; Ashburn, VA; and Los Angeles, CA have been completed. All MySQL servers in affected regions are completed.
Due to complications, these systems are still in progress: Phoenix, AZ node 12; Miami, FL node 4; Dallas, TX nodes 3, 4.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
The CubedHost Operations team has scheduled a maintenance window in order to update the software running behind the scenes to ensure the best security and performance. If you have any questions or concerns regarding the matter, please reach out to our support team for assistance.
Please note: Chicago, IL DC1 and DC2 will not be receiving these updates as the systems will be replaced and upgraded as of Monday, October 7th, 2019.
This scheduled maintenance affected: Prisma - Game Hosting Platform (Ashburn, VA, USA, Dallas, TX, USA, Miami, FL, USA, Los Angeles, CA, USA, Phoenix, AZ, USA, Seattle, WA, USA, Montreal, QC, Canada, Singapore, SG, Sydney, AU) and MySQL Service (Ashburn, VA, USA, Dallas, TX, USA, Miami, FL, USA, Los Angeles, CA, USA, Phoenix, AZ, USA, Seattle, WA, USA, Montreal, QC, Canada, Singapore, SG, Sydney, AU).