MTL2/MTL3 - Customer-facing IPs unavailability
Incident Report for CubedHost, LLC
Resolved
This incident has been resolved.
Posted 26 days ago. Jun 26, 2019 - 23:49 UTC
Monitoring
We've received reports that services have become available once again. Please let us know if you continue to experience any troubles with services on Montreal, CA nodes 2 or 3.
Posted 26 days ago. Jun 26, 2019 - 21:45 UTC
Update
We're reaching out to receive further information and evaluating options to bring customers online before they're able to resolve the configuration conflicts.
Posted 26 days ago. Jun 26, 2019 - 20:51 UTC
Identified
We've reached out and received a response from our datacenter; it appears that there is a misconfiguration with one of their routers amidst a hardware swap after initial failure. Their teams are working to resolve this matter now.
Posted 26 days ago. Jun 26, 2019 - 17:55 UTC
Investigating
We're investigating an issue affecting the availability of IPs for customers on Montreal, CA nodes 2 and 3.
The following IP ranges are affected:
- 144.217.42.8/29
- 198.27.79.240/28
- 192.95.11.224/30
- 192.95.11.200/30
- 192.95.11.76/30
- 192.95.10.128/28
Posted 26 days ago. Jun 26, 2019 - 17:41 UTC
This incident affected: Minecraft: Java Edition (Montreal, QC, Canada).