The disk has been replaced and the RAID array is resyncing. ETA to completion is 30 minutes.
Posted Jul 18, 2019 - 03:35 UTC
Singapore node 2 has a failing NVMe disk and, consequently, the RAID array is unhealthy. We've made the request to replace this disk ASAP. Due to loss of redundancy, we have authorized our datacenter to take this system offline as soon as possible for replacement.
Once the disk replacement takes place, it may take up to 24 hours to rebuild the RAID array and performance may suffer on a temporary basis.
Posted Jul 08, 2019 - 18:30 UTC
This incident affected: Prisma - Game Hosting Platform (Singapore, SG).