Software Upgrade & Migration
Scheduled Maintenance Report for CubedHost, LLC
Completed
A few bugs are present in the v1.24.0 release and an update will be made before the weekend to resolve a vast majority of the troubles brought up by the release. Overall, the billing migration has been successful, and it seems the (obviously!) most important update is being well received: dark mode.

As always, if you experience any troubles, please reach out to us as soon as possible. We're here to help!
Posted May 13, 2021 - 07:13 UTC
Verifying
The maintenance is now complete. Orders and registration have been fully reopened. Please contact us immediately if you experience any troubles regarding payments or service management. We will continue to monitor on our end.
Posted May 12, 2021 - 01:38 UTC
Update
We've pushed a potential fix for the last outlying major issue, which would have affected orders from being completed successfully. If all goes well, the maintenance will be complete in 30 minutes or less. We'll update once we know more!
Posted May 11, 2021 - 22:04 UTC
Update
We are finalizing the updates to the billing system now. Due to a configuration issue, the database behind the Prisma control panel and billing system will be rebooted shortly. A brief interruption may be noticed twice as the database servers switch to their secondary servers, but service will resume quickly both times.
Posted May 11, 2021 - 19:03 UTC
Update
All of our nodes are now running a version of v1.24.0 - there are some small updates being pulled to fix specific use cases (e.g. non-default Java versions). Any smaller updates will be applied in the next 10 - 15 minutes automatically.

At this time, Prisma v1.24.0 is considered to be fully available and operational. We are continuing our maintenance on the billing system, however, registrations and orders are available.
Posted May 11, 2021 - 14:14 UTC
Update
An additional update is making it's way out now to resolve the blank/white page in Prisma on page load. Apologies for the interruption!
Posted May 11, 2021 - 12:33 UTC
Update
Prisma v1.24.0 is now rolling out to all daemons and to the control panel. Services may be unreachable for a period of time while the daemons and panel servers restart.
Posted May 11, 2021 - 12:15 UTC
Update
The billing update is now complete, further configuration is now taking place post-migration. Additionally, we are validating the transferred data before proceeding with the Prisma v1.24.0 update.
Posted May 11, 2021 - 08:14 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2021 - 07:00 UTC
Scheduled
The CubedHost Operations team will be performing software upgrades and complete a billing migration at 7AM UTC / 2AM CDT on May 11th, 2021.
Posted May 11, 2021 - 02:18 UTC
This scheduled maintenance affected: Prisma Control Panel (POP - Ashburn, VA, POP - Dublin, Ireland, POP - Sydney, Australia) and Main Website (cubedhost.com, Billing API).