This outage appears to have been the result of lack of communication from our datacenter in Seattle, WA.
Good news, the processor has been upgraded from the E-2124G to E-2136, matching the rest of our Seattle environment. Bad news, it can be assumed from the first line of this message. We're filing a complaint with our datacenter, but no further downtime is expected.
If you have experienced data loss because of this, please reach out to our team for a restoration. Thank you for your understanding.
Posted 3 months ago. Jul 02, 2019 - 01:53 UTC
We're investigating the outage of Seattle, WA node 1.
Posted 3 months ago. Jul 02, 2019 - 01:40 UTC
This incident affected: Prisma - Game Hosting Platform (Seattle, WA, USA).