The BGP announcement has now been removed from the previous facility. Thank you for your patience!
Posted Oct 09, 2019 - 22:20 UTC
Another adjustment has been made to allow the vast majority of our customers to gain access to their servers once again. All services are now showing as online with a single customer server affected. We will reach out to the individual to resolve the matter with them individually.
If you are unable to reach your Chicago, IL based Minecraft server, please reach out to our team for assistance.
Posted Oct 09, 2019 - 19:29 UTC
We're still awaiting the Network Operations team at the previous datacenter to remove 18.104.22.168/23 from their routers. Some adjustments have been made on our end to invalidate their route of this block, however, it may take some time to reflect.
Posted Oct 09, 2019 - 19:15 UTC
We are still awaiting the BGP announcement removal for 22.214.171.124/23, or for Chicago, IL nodes 1-20. Chicago nodes 21 - 24 have been migrated to their new nodes at 13 - 16 and are online at this time.
Once the BGP announcement for 126.96.36.199/23 is revoked at the previous datacenter, services will spin up immediately. All configuration work and network preparations have been completed on our end.
Thank you for your patience in this matter!
Posted Oct 09, 2019 - 18:31 UTC
All files have been transferred, we are now finishing configurations and working with the previous networks to discontinue BGP announcements.
Posted Oct 09, 2019 - 16:46 UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2019 - 13:00 UTC
Final delay, we swear! Pushed back to Wednesday, October 9th to allow ~24 hours notice to Chicago customers via normal maintenance email notification.
Posted Oct 08, 2019 - 03:01 UTC
The maintenance has been moved from Monday, October 7th to Tuesday, October 8th.
Posted Oct 05, 2019 - 23:27 UTC
The CubedHost Operations team has scheduled a migration in order to consolidate equipment and services into a single environment.
The migration is anticipated to take up to 4 hours, however, may extend past the maintenance window pending transfer times, third-party support teams with the removal of our IP blocks, and BGP propagation around the world. Efforts will be taken to minimize downtime as much as possible and to stay within the aforementioned window.
If you have any questions or concerns regarding this matter, please reach out to our support team for assistance.
Posted Oct 01, 2019 - 22:05 UTC
This scheduled maintenance affected: MySQL Service (Chicago, IL, USA) and Prisma - Game Hosting Platform (Chicago, IL, USA).