All Systems Operational
Prisma - Game Hosting Platform Operational
90 days ago
99.99 % uptime
Today
Ashburn, VA, USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, USA Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, USA Operational
90 days ago
99.98 % uptime
Today
Miami, FL, USA Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA, USA Operational
90 days ago
100.0 % uptime
Today
Phoenix, AZ, USA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA, USA Operational
90 days ago
100.0 % uptime
Today
Montreal, QC, Canada Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Operational
90 days ago
99.99 % uptime
Today
Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
London, UK Operational
90 days ago
100.0 % uptime
Today
Roubaix, FR Operational
90 days ago
100.0 % uptime
Today
Warsaw, PL Operational
90 days ago
100.0 % uptime
Today
Singapore, SG Operational
90 days ago
100.0 % uptime
Today
Sydney, AU Operational
90 days ago
100.0 % uptime
Today
MySQL Service Operational
90 days ago
99.99 % uptime
Today
Ashburn, VA, USA Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, USA Operational
90 days ago
99.98 % uptime
Today
Dallas, TX, USA Operational
90 days ago
100.0 % uptime
Today
Miami, FL, USA Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA, USA Operational
90 days ago
100.0 % uptime
Today
Phoenix, AZ, USA Operational
90 days ago
100.0 % uptime
Today
Seattle, WA, USA Operational
90 days ago
100.0 % uptime
Today
Montreal, QC, Canada Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Operational
90 days ago
100.0 % uptime
Today
Roubaix, FR Operational
90 days ago
100.0 % uptime
Today
London, UK Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
Singapore, SG Operational
90 days ago
100.0 % uptime
Today
Sydney, AU Operational
90 days ago
100.0 % uptime
Today
Prisma Control Panel Operational
90 days ago
100.0 % uptime
Today
POP - Ashburn, VA Operational
90 days ago
100.0 % uptime
Today
POP - Dublin, Ireland Operational
90 days ago
100.0 % uptime
Today
POP - Sydney, Australia Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
cubedhost.com ? Operational
90 days ago
100.0 % uptime
Today
Billing API Operational
90 days ago
100.0 % uptime
Today
Help Center ? Operational
90 days ago
100.0 % uptime
Today
Credit / Debit Card Processor (Stripe) API Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare API Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare SSL Certificate Provisioning Operational
Internal - AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
GSDB Operational
90 days ago
100.0 % uptime
Today
GSDB API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Global Memory Utilization
Fetching
Past Incidents
Jun 15, 2021

No incidents reported today.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021
Resolved - This incident has been resolved.
Jun 3, 02:23 UTC
Identified - We've identified an issue after the migration of our billing system that has resulted in some new orders not being provisioned automatically. If you've placed an order for a new server, it may not provision immediately as is intended. We are monitoring incoming orders and will manually process any that fail to provision.

Unexpected behavior, or inability to access your service, should be reported to support@cubedhost.com.

Our ETA to resolve this issue is within 24 hours.
May 25, 15:13 UTC
Jun 2, 2021
Resolved - This incident has been resolved.
Jun 2, 01:12 UTC
Monitoring - At this time, backups have resumed "normal" behavior and are expected to run every 6-10 hours with a retainment period of up to 30 days.
As we continue to monitor the interim system and plan migration, some backups over the past few weeks may not be available.

We continue to strongly encourage server owners/admins to create and download archives periodically as an extra measure of file retention.

Backups between April 20th and May 5th (held due to the fire at an offsite facility) may be accessible upon request.
May 25, 15:08 UTC
Identified - We've received reports of numerous recent backups not being taken. It appears that the interim backup system was unable to keep up with the demand and, in light of that, has very sporadically available restoration points. At this time, we have restored the original backup system, the one capable of handling all of our original backups, allowing access to backups from March 4th to April 4th. We're working to migrate the backups from the interim system, purge incomplete backups from the power outage, restore access to backups between April 20th and May 5th, and restore overall general anticipated functionality to the backup system.

Moving forward, the backup system will be migrated to a decentralized platform so that this matter will not recur in the future. Unfortunately, no ETA is currently available due to the ongoing roll out of the Prisma v1.24.0 update and updates that'll be happening thereafter as we make our way through the alpha and beta phases of additional game servers.
May 11, 07:43 UTC
Resolved - This incident has been resolved.
Jun 2, 01:12 UTC
Monitoring - We're seeing services coming back online; we're still awaiting additional information from the datacenter. Please let us know if you experience any troubles accessing your services.
Jun 1, 22:29 UTC
Investigating - We're investigating an issue prompting services to be unreachable in Chicago, IL. More information to become available soon.
Jun 1, 22:14 UTC
Jun 1, 2021