Identified - We've recently updated the Prisma software to offer the ability to automate transfers for everyone, as well as update a various number of backend tools used to display and manage your experience. With one of these updates, it seems that there was a minor change that caused some more major effects on our control panel!

To be precise, some parts of our Prisma control panel display a loading circle while certain aspects of the page are still loading from remote sources (e.g. PayPal buttons from our billing system, tokenized Stripe Credit/Debit card information, etc.). Due to some of our long standing habits (human error: we're patching it!), we'd not return the right information to the tool used to create/display the page.

To rectify this, we've pushed Prisma v1.21.3 to production and it will be live within the next 15 to 30 minutes. We'll be on the lookout for any other areas that may be affected, but we have resolved this in all critical aspects of the Prisma control panel. Please do let us know if you continue to experience any troubles anywhere else in the control panel!
Jun 18, 16:45 UTC

Identified - Our provider has issued an emergency maintenance to cut over equipment to another backup UPS in order to ensure continuity of services.
Jun 9, 02:00 UTC

Identified - Our provider has identified the issue and is working to resolve it.
Jun 8, 18:45 UTC