Identified - We've identified an issue after the migration of our billing system that has resulted in some new orders not being provisioned automatically. If you've placed an order for a new server, it may not provision immediately as is intended. We are monitoring incoming orders and will manually process any that fail to provision.

Unexpected behavior, or inability to access your service, should be reported to support@cubedhost.com.

Our ETA to resolve this issue is within 24 hours.
May 25, 15:13 UTC

Identified - We've received reports of numerous recent backups not being taken. It appears that the interim backup system was unable to keep up with the demand and, in light of that, has very sporadically available restoration points. At this time, we have restored the original backup system, the one capable of handling all of our original backups, allowing access to backups from March 4th to April 4th. We're working to migrate the backups from the interim system, purge incomplete backups from the power outage, restore access to backups between April 20th and May 5th, and restore overall general anticipated functionality to the backup system.

Moving forward, the backup system will be migrated to a decentralized platform so that this matter will not recur in the future. Unfortunately, no ETA is currently available due to the ongoing roll out of the Prisma v1.24.0 update and updates that'll be happening thereafter as we make our way through the alpha and beta phases of additional game servers.
May 11, 07:43 UTC