All Systems Operational
Prisma - Game Hosting Platform Operational
90 days ago
99.99 % uptime
Today
Ashburn, VA, USA Operational
90 days ago
100.0 % uptime
Today
Dallas, TX, USA Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, USA Operational
90 days ago
99.87 % uptime
Today
Miami, FL, USA Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA, USA Operational
90 days ago
100.0 % uptime
Today
Phoenix, AZ, USA Operational
90 days ago
99.99 % uptime
Today
Seattle, WA, USA Operational
90 days ago
99.98 % uptime
Today
Montreal, QC, Canada Operational
90 days ago
100.0 % uptime
Today
Amsterdam, NL Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
London, UK Operational
90 days ago
100.0 % uptime
Today
Roubaix, FR Operational
90 days ago
100.0 % uptime
Today
Warsaw, PL Operational
90 days ago
100.0 % uptime
Today
Singapore, SG Operational
90 days ago
100.0 % uptime
Today
Sydney, AU Operational
90 days ago
100.0 % uptime
Today
MySQL Service Operational
90 days ago
99.99 % uptime
Today
Ashburn, VA, USA Operational
90 days ago
100.0 % uptime
Today
Chicago, IL, USA Operational
90 days ago
99.87 % uptime
Today
Dallas, TX, USA Operational
90 days ago
100.0 % uptime
Today
Miami, FL, USA Operational
90 days ago
100.0 % uptime
Today
Los Angeles, CA, USA Operational
90 days ago
100.0 % uptime
Today
Phoenix, AZ, USA Operational
90 days ago
99.99 % uptime
Today
Seattle, WA, USA Operational
90 days ago
100.0 % uptime
Today
Montreal, QC, Canada Operational
90 days ago
99.99 % uptime
Today
Amsterdam, NL Operational
90 days ago
100.0 % uptime
Today
Roubaix, FR Operational
90 days ago
100.0 % uptime
Today
London, UK Operational
90 days ago
100.0 % uptime
Today
Frankfurt, DE Operational
90 days ago
100.0 % uptime
Today
Singapore, SG Operational
90 days ago
100.0 % uptime
Today
Sydney, AU Operational
90 days ago
100.0 % uptime
Today
Prisma Control Panel Operational
90 days ago
100.0 % uptime
Today
POP - Ashburn, VA Operational
90 days ago
100.0 % uptime
Today
POP - Dublin, Ireland Operational
90 days ago
100.0 % uptime
Today
POP - Sydney, Australia Operational
90 days ago
100.0 % uptime
Today
Main Website Operational
90 days ago
100.0 % uptime
Today
cubedhost.com ? Operational
90 days ago
100.0 % uptime
Today
Legacy Billing Area ? Operational
90 days ago
100.0 % uptime
Today
Help Center ? Operational
90 days ago
100.0 % uptime
Today
Credit / Debit Card Processor (Stripe) API Operational
90 days ago
100.0 % uptime
Today
Cloudflare Cloudflare API Operational
Cloudflare Cloudflare Workers Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Cloudflare Cloudflare Recursive DNS Operational
Cloudflare Cloudflare Authoritative DNS Operational
Cloudflare DNS Root Servers Operational
Cloudflare DNS Updates Operational
Cloudflare SSL Certificate Provisioning Operational
Internal - AWS Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elasticache-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS elb-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS lambda-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS rds-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS ses-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sns-us-east-1 Operational
90 days ago
100.0 % uptime
Today
AWS sqs-us-east-1 Operational
90 days ago
100.0 % uptime
Today
GSDB Operational
90 days ago
100.0 % uptime
Today
GSDB API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Global Memory Utilization
Fetching
Past Incidents
Nov 28, 2020

No incidents reported today.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020
Resolved - This incident has been resolved.
Nov 19, 22:47 UTC
Monitoring - The firmware update was successful, as well as were system updates that may resolve the underlying cause. The RAID array is now rebuilding and may show degraded performance for the next 60 - 120 minutes.
Nov 19, 22:20 UTC
Investigating - Los Angeles, CA node 6 appears to have lost a disk, possibly due to a firmware issue on the NVMe disk. We are rebooting the system to confirm.
Nov 19, 22:09 UTC
Resolved - The datacenter has provided an update: it appears that this was due to an issue with their networking stack that prompted the IP addresses to discontinue the advertisements to the outside world. During their troubleshooting, they updated the network equipment affected and restarted it, allowing for services to resume as normal. They're working with their hardware vendor to troubleshoot further and ensure that there is no further recurrence of this issue.

At this time, we are considering this incident resolved and the network stable once again. Please reach out to us if you continue to experience any troubles.
Nov 19, 22:06 UTC
Update - Direct from our datacenter: 2:30PM MST – All services confirmed restored. Our engineers are still currently investigating the cause and impact of the issues.
Nov 19, 21:50 UTC
Update - Directly from our datacenter in Phoenix, AZ: 2:06PM MST – Services are beginning to be restored. Our engineers are still currently investigating the cause and impact of the issues.
Nov 19, 21:22 UTC
Update - We are continuing to monitor for any further issues.
Nov 19, 21:02 UTC
Monitoring - Services appear to be restored at this time. We're monitoring and inquiring with the datacenter for additional information.
Nov 19, 21:02 UTC
Investigating - We are currently investigating this issue.
Nov 19, 20:43 UTC
Nov 18, 2020

No incidents reported.

Nov 17, 2020

No incidents reported.

Nov 16, 2020

No incidents reported.

Nov 15, 2020

No incidents reported.

Nov 14, 2020

No incidents reported.